Priyanshi Tanwar
Corporate Journeys-Digital InitiativesTransaction Banking - Cash
My journey with IDFC FIRST Bank started over 12 years ago when I was recruited directly by our CHRO, Adrian Andrade into the erstwhile Capital First while pursuing my MBA from Dayalbagh Educational Institute.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
When I joined IDFC FIRST Bank as a Management Trainee in 2023, I was looking for more than just the start of a career. I wanted to be part of an organization where I could learn by doing, contribute to meaningful work, and create real impact from the very beginning.
What drew me to the Bank was its strong focus on innovation and its customer-first approach. But what truly stood out once I joined was the culture of ownership.
As a Management Trainee, I wasn't limited to observing from the sidelines. Instead, I was trusted with meaningful responsibilities, encouraged to ask questions, solve problems, and contribute to outcomes that mattered. That trust gave me the confidence to grow faster than I had imagined.
As a Management Trainee, I wasn't limited to observing from the sidelines. Instead, I was trusted with meaningful responsibilities, encouraged to ask questions, solve problems, and contribute to outcomes that mattered. That trust gave me the confidence to grow faster than I had imagined.
"The culture here encourages you to learn from one another, take initiative, and continuously improve, which has helped me grow both professionally and personally."
Over the years, my journey has evolved from learning the fundamentals of banking and product development to taking ownership of products end-to-end as a Product Owner in Wholesale Banking. A standout milestone throughout this time has been driving digital transformation initiatives that turned complex banking processes into simpler, more intuitive customer experiences.
It taught me that ownership isn't just about delivering a feature - it's about being accountable for outcomes and continuously improving the customer journey. Along the way, I've had the opportunity to collaborate with teams across business, technology, operations, compliance, and design. These cross-functional experiences have broadened my perspective and reinforced the importance of bringing diverse expertise together to solve complex challenges.
It taught me that ownership isn't just about delivering a feature - it's about being accountable for outcomes and continuously improving the customer journey. Along the way, I've had the opportunity to collaborate with teams across business, technology, operations, compliance, and design. These cross-functional experiences have broadened my perspective and reinforced the importance of bringing diverse expertise together to solve complex challenges.
"My teammates have played a huge role in my growth. Everyone brings different perspectives, and working together has helped me become a better listener, communicator, and problem solver.”
“Crowdsourcing has the potential for major impact on the way we design machine learning and AI systems, but to unleash this potential we need more creative minds exploring novel ways to use it.”
- Jennifer, Senior Researcher, CA
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Equally important have been the people I've worked with. I've been fortunate to have leaders who believed in giving responsibility before experience, trusting me with ownership early in my career while always being available to guide me when needed. My teammates have also played a significant role in my growth, creating an environment where learning, collaboration, and continuous improvement are part of everyday work.
I'm proud to be part of an organization like IDFC FIRST Bank that empowers people to take initiative, continuously learn, and create meaningful impact.
I'm proud to be part of an organization like IDFC FIRST Bank that empowers people to take initiative, continuously learn, and create meaningful impact.
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