Shashwat Jha

Senior Technology Product Owner
My journey with IDFC FIRST Bank started over 12 years ago when I was recruited  directly by our CHRO, Adrian Andrade into the erstwhile Capital First while pursuing  my  MBA from Dayalbagh  Educational Institute.

From Campus to 5 Years at IDFC FIRST Bank đŸ“ˆ

#myFIRSTstory

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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Culture

We’re working together to build strong communities inside and outside.

“What really sets IDFC FIRST Bank apart is its unwavering focus on technology and innovation.”

“Crowdsourcing has the potential for major impact on the way we design machine learning and AI systems, but to unleash this potential we need more creative minds exploring novel ways to use it.”
- Jennifer, Senior Researcher, CA
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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We believe that we’re at our best when you’re at yours.

That’s why building a strong culture is important to us - once you join the flock, we have many ways for you to get involved and bring your “whole self” to your role.
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When I joined IDFC FIRST Bank from XLRI Jamshedpur in 2021, I wasn’t just stepping into my first role - I was stepping into an environment where technology, ownership, and real impact intersect early.

From the outset, IDFC FIRST Bank has been built with a tech-first foundation, where product thinking and engineering excellence drive how banking is designed, delivered, and experienced.

What drew me to the Bank was its technology-first mindset. At a time when most organizations were still viewing it as a support function, IDFC FIRST Bank had already placed tech at the heart of how banking is imagined, built, and delivered. The opportunity to join as a Technology Product Manager, a role few companies offered fresh from campus, made the decision even more exciting.

However, what truly shaped my journey was what happened after I joined.

One of the defining aspects of my journey has been early ownership. Within my first year, I was working on the FASTag platform, one of the Bank’s key products. What made the experience stand out wasn’t just the scale - it was the trust placed in me and my team.

"What stands out for me here is how approachable and accessible everyone is - it makes collaboration seemless, even when you're working on the most fast-moving projects."
As my role evolved, so did the complexity and scale of the problems I worked on. A key milestone in my journey was contributing to a large-scale technology transformation initiative, a critical project that directly enhanced customer experience at scale.

At IDFC FIRST Bank, this is where technology meets purpose - building systems that people rely on every single day.

Looking back, the journey has been both challenging and fulfilling - but in many ways, it feels like I’m just getting started. I’ve got the opportunity to build, learn, and grow in an environment where technology drives everything forward. And that, for me, has made all the difference.

Culture

We’re working together to build strong communities inside and outside.

"One thing that makes IDFC FIRST Bank special is that growth isn't measured only by the years you've spent here. It's measured by the impact you're trusted to create.”

“Crowdsourcing has the potential for major impact on the way we design machine learning and AI systems, but to unleash this potential we need more creative minds exploring novel ways to use it.”
- Jennifer, Senior Researcher, CA
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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